Terms and Conditions

Terms and Conditions

The booking rates mentioned are in Mexican pesos.

Extension of Stay available on a pro-rata basis, subject to room availability.

A maximum of one extra mattress would be permitted per room – subject to an additional charge.

Standard check-in time is 14:00hr and check-out at 12:00 hrs.

All arrival prior to 7:00 AM will be booked, held, and charged from the previous day. Late check-outs incur an additional charge at the Resort’s applicable Rate.

As per the directive given by the government and other administrative bodies, all the guests are required to produce proper proof of identification upon check-in. Valid identification documents include a Passport and current driver’s license; the document must include a photograph.

Special room request is subject to room availability.

For Advance Booking or Enquiry
+52 1 777 120 3037

FREQUENTLY ASKED QUESTIONS

You can book an apartment here by just filling up the form on the website, contacting us over the phone, or dropping an email to us.

It depends on the booking timeline and the category of facilities you opt for during your stay; generally, the fees vary like –

May 1st – October 31st — $1,200 pesos per night (78 CAD)

November 1st – April 30th — $1,600 pesos per night (103 CAD)

Monthly rentals  – $20,000/Month

Yes, but for booking cancellation, you must pay the cancellation charge as per the company rules.